Chat with visitors

Personalize window behavior

Define how the Live Chat button appears. Decide if you want the chat to open automatically and after how long.

Create custom welcome messages

Configure automatic welcome messages for each channel and personalize the button’s layout.

Answer from everywhere

Live chat is accessible from within any module, in the front-end and back-end, to keep track of every conversation.


Add a personalized human touch to your communication with fun smileys.

Create canned responses

Create shortcuts to use pre-written template answers for common questions.

Chat in groups

Add multiple users to a conversation to make a group chat.

Color picker

Customize the design of your Live Chat window.

Custom channels

Customize per country

Create multiple channels to adapt to different languages.

Define a responsible agent

Add agents to each channel to easily divide customer queries between your employees.

Service Level

Conversation rating

Get a clear idea of your service level with a simple evaluation system at the end of a conversation.

Chat history

Review the answers and reactions from customers and employees to learn and improve the way you answer.